Solution to the problem when MT4 XM transaction screen becomes gray and orders cannot be placed

When the MT4 trading screen becomes gray and order cannot be placed as shown in the image below.

Solution to the problem when MT4 XM transaction screen becomes gray

Resolving the problem when the order can not be placed

Wrong lot number

In this case, try double-checking the commodity name and lot number.

The lowest possible lot number will vary depending on the commodity. For example, an OIL CFD transaction would trade from 1 lot instead of 0.01 lot.

At the MT4 order placing screen, you will change lot number to 1 lot.

Solution to the problem when MT4 XM transaction screen becomes gray

arrow

The gray area will turn colored again and you can place the order.

Solution to the problem when MT4 XM transaction screen becomes gray

In addition, you can confirm each CFD’s lowest lot numbers at Commodities – Spreads/Conditions of the official XM site.

Insufficient deposit

For the lot number you want to place, when the deposit is insufficient, you will not be able to place the order.

After confirming the required deposit, you can place the order by entering the appropriate lot number.