Forex trading, leverage up to 888:1

XM Group offers Forex trading with up to 888:1 leverage. Graphically illustrate methods from opening free accounts. Regulated by CySec, ASIC, FCA, IFSC, XM Group is a forex trading broker dedicaded to delivering services in Forex and CFD trading.

  • HOME
  • Forex news
  • Member login
  • Chat
  • Promotions
  • How to open a free trading account
  • How to open real account
  • Frequently Asked Questions (FAQ)
  • Menu

  • Sidebar

  • Prev

  • Next

  • Search

  1. HOME>
  2. How to use XM Group

Can not login to MT4. What to do when “invalid account” is shown”

At Forex Brokers’ XM Group, a client can own multiple accounts.

There are cases where you are trying to log in to MT4, you can not login because MT4 shows invalid account.

1 of 4 things below might be the cause.

On Saturdays, Sundays or common holidays, you can not trade because Forex and CFD are closed. There are also cases where you cannot log into Mt4, for example, during the closing market hours of Saturdays, Sundays or year end and new year’s day.

account cannot be connected

Contents
  • 1. For real account
    • 1.1. Cause 1: wrong server number
    • 1.2. Cause 2: Account not activated
    • 1.3. Cause 3: Logging in using the old MT4 app
    • 1.4. Cause 4: Wrong password
    • 1.5. Cause 5: Account inactive within 90 days
  • 2. For demo account (used for practice)

For real account

Cause 1: wrong server number

“Server number" is sent to the email address you registered when opening the account and the if the server you choose is different from the registered one, you will not be able to log in.

You must definitely select the “server number" you registered when opening the account in the “Server" box at login.

Cause 2: Account not activated

MT4

To withdraw and trade, you need to upload your identification documents to XM Group and activate the account.

When the account is not activated, the account cannot be used to trade and will be displayed as “Invalid Account".

  • How to upload account holder’s identification documents

Cause 3: Logging in using the old MT4 app

XM’s MT4 app is upgraded version regularly. Old version of MT4 can not be used. The MT4 software update announcement from XM Group will be sent to users through email.

  • How to resolve when the server number is not available in the server list at log-in

Cause 4: Wrong password

When opening your XM Group account, you need to use the password you set.

When you forget your password, you can contact XM Group support and you will be given a temporary password.

Cause 5: Account inactive within 90 days

XM Group automatically freezes unused accounts within 90 days. Please note that it will automatically freeze account even without notice

If the account is frozen with a zero balance, you can not log into that account and you need open an additional account if you want to continue trading.

If the account is frozen with a balance, the account will fall into hibernate mode. The maintenance charge applied to the hibernating account will be $ 5 per month from the 90th day. So, to avoid maintenance fee, you should trade with a small investment of 0.01 lot or deposit/withdraw.

  • Open additional account
Trade Now

For demo account (used for practice)

In the case of the demo account, the cause and the resolution are the same as the actual account above.

However, a demo account will be automatically blocked if not used more than 90 days since the last login.

If your account is blocked rather than frozen, you must register another demo account.

Open a new demo account, you can open an account from “Open demo account" on XM Group official website.

Register trading demo account

arrow

Successfully register demo account

As such, you have completed opening an account.

You can log in to MT4 by using the login information you provided when you opened your account (Account, server number) and the password you set up.

  • Open additional account
Trade Now

How to use XM Group,Basic use of MT4,Overview of XM GroupForex broker,Leverage 888:1,MT4,XM Group,free XM Group demo account


  • Twitter
  • Facebook
  • Pin it
  • LinkedIn
  • Pocket
  • LINE
  • LINE
  • RSS
  • Feedly
  • Copy
xm

The latest Forex news

  • XM Group News

Search

Download the latest version of MT4

Download the latest version of MT4

Click on the image to download the latest version of MT4.

MT4 is an optimal foreign exchange transaction tool that can be used for free.

  • How to use MT4

Trading Hours

Trading sessions from Sunday 22:05 GMT to Friday 21:50 GMT

  • Winter time: (GMT+3) Monday 00:05 ~ Friday 23:50
  • Summer time: (GMT+2) Monday 00:05 ~ Friday 23:50
  • trading time

Types of trading account

Comparing XM accounts

You can check the account type list!

Category

  • Latest information about XM Group
  • How to use XM Group
  • Overview of MT4
  • How to make money by economic indicators
  • How to open a free trading account
  • How to download MT4
  • How to open real account
  • How to submit identification documents
  • Basic use of MT4
  • How to display an indicator in MT4
  • How to make money by analyzing forex charts
  • Forex Trading for Beginners
  • How to use MT4 smartphone
  • How to use MT5
  • How to deposit/withdraw money on XM
  • Overview of XM Group
  • sitemap
  • Frequently Asked Questions
  • How to deposit money into real account
  • How to make money

How to use XMP

How to use XMP

XMP is short for XM Points, XM points can be automatically accumulated in each trading session.

FAQ loyalty program

Loyalty program

Frequently asked questions and answers about XMP

Economic Calendar

Economic Calendar

Check the important indicators in a real time!

New Post

Some points beginners have to be aware of while trading

This article introduces the points FX be ...

Can not login to MT4. What to do when “invalid account” is shown”

At Forex Brokers’ XM Group, a client can ...

How to clear transaction screen with just 1 click

When starting MT4 for the first time, "T ...

How to start multiple MT4s at the same time! Multiple accounts can be traded at the same time

The MT4 high performance Forex trading t ...

How to resolve when unable to login because MT4 screen on smartphones shows “invalid account”

There is a case where you can not sign i ...

  • List of older posts

Latest post

  • Comparing XM Group accounts. Differences between MICRO account, STANDARD account and ZERO account
  • How to deposit money into XM Group account on smartphones
  • Chart analysis on MT4 smartphone application (iPhone version)
  • How to sign in to another account on MT4 (iPhone app)
  • Withdrawal! Complete withdrawal request within 1 minute!

Tags

Activate XM Group account Bitcoin CFD Forex broker Forex trading Forex Trading for Beginners Free trading free XM Group demo account How to How to make money How to open XM Group real account How to use MT4 Internet Leverage 888:1 Make money with forex MT4 MT4 for Smartphone MT4 Indicators MT5 Negative Balance Protection Real account XM Group XM Group Promotion
  • XM official website
  • Chat
  • Types of trading accounts
  • Download MT4
  • About this website
  • Site map

XM is a trading name of Trading Point Holdings Ltd, which wholly owns Trading Point of Financial Instruments UK Ltd (XM UK), Trading Point of Financial Instruments Pty Ltd (XM Australia), XM Global Limited (XM Global) and Trading Point of Financial Instruments Ltd (XM Cyprus).

XM UK is authorized and regulated by the Financial Conduct Authority (reference number: 705428), XM Australia is licensed by the Australian Securities and Investment Commission (reference number: 443670), XM Global is regulated by the IFSC (60/354/TS/18) and XM Cyprus is regulated by the Cyprus Securities and Exchange Commission (reference number: 120/10).

XM Global (CY) Limited with offices at 36, Makariou & Agias Elenis, ‘Galaxias’ Building, 5th floor, Office 502, 1061, Nicosia, Cyprus. Risk Warning: Forex and CFD trading involves significant risk to your invested capital.

Copyright © 2021 Forex trading, leverage up to 888:1 All Rights Reserved.

PAGE TOP